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TELL US WHAT YOU THINK
A Survey of New York Employers
March 1998

Please print, fill out and return to:

The Business Council of NYS, Inc.
111Washington Avenue, Suite 400
Albany, New York 12210

WORKFORCE PREPAREDNESS:

Are we able to find workers with the skills we need?
— And if not, what can we do about it?

The Business Council of New York State, Inc. — the statewide organization representing employers in New York State — is surveying its members and others to identify the shortcomings (and strengths) of the systems that prepare our people for jobs in the economy of the 21st Century. Please take a few moments to fill out this survey, and return it to us at the address above.

A. Company Data 1. Name of Company: _____________________________________________

2. Number of employees:
     a 0-50  b 51-200  c 201-500  d 501-1,000  e 1,000+

3. Do you export goods or services out of the United States? Yes No

4. SIC Code(s): _____________   _____________   _____________   _____________

B. Hiring Data1. How many non-high school graduates did you hire in 1997? __________2. How many high-school graduates did you hire in 1997? __________3. How many employees with a community college education did you hire in 1997? __________4. How many college graduates did you hire in 1997? __________

5. Total hires in 1997 __________

C. Your Workforce

1. For newly hired skilled workers, is there a gap between their skills and your firm's needs?
a Severe gap b Moderate gap c Slight gap d No gap

2. What skills and competencies will your present employees as a group need to improve or acquire to adapt to changes anticipated over the next two or three years?

a) Resources skills 1 Improve 2 Acquire
b) Basic skills 1 Improve 2 Acquire
c) Information skills 1 Improve 2 Acquire
d) Academic skills 1 Improve 2 Acquire
e) Systems skills 1 Improve 2 Acquire
f) Critical thinking skills 1 Improve 2 Acquire
g) Technology skills 1 Improve 2 Acquire
h )Personal qualities 1 Improve 2 Acquire
i) Interpersonal skills 1 Improve 2 Acquire

3. In what area(s) does your company encounter problems finding qualified applicants?

a Managerial / Supervisory
b Clerical
c Computer Technicians / Operators
d Computer Engineers / Analysts
e Engineers (non-computer)
f Professional
g Sales / Marketing
h Laboratory / Technical
i Manufacturing (skilled)
j Laborers (unskilled)
k Scientists
l Service

4. Which of the following difficulties have you experienced because of the lack of skilled employees?

a Prevented expansion
b Lowered level of productivity
c Reduced ability to meet service deadlines
d Limited ability to bid on government contracts
e May force a closure or a move out of state
f Prevented developing new products
g Lowered quality of products or services

5. In the last 5 years, how often have you had positions that have been open for longer than 60 days?

a Frequently b  Sometimes   c  Seldom d  Never

6. What are the most common reasons for rejecting an applicant? (Check all the apply)

a Inadequate technical skills
b Inadequate computer skills
c Inadequate mathematical skill
d Inadequate work experience
e Lack of a degree
f Inadequate writing/reading skills
g Inadequate oral communications skills
h Inadequate problem solving skills
i Inability to work in a team environmental
j Lack of vocational/technical training
k Other________________________________________

7. If you hire people with only a high-school diploma, has the number of high-school graduates you have to screen before finding those who can meet your standards of employment...

a Risen sharply
b Risen moderately
c Risen hardly at all
d Declined

8. Has the number of community-college graduates you have to screen before finding those who can meet your standards of employment....

a Risen sharply
b Risen moderately
c Risen hardly at all
d Declined

9. Has the number of four-year college graduates you have to screen before finding those who can meet your standards of employment...

a Risen sharply
b Risen moderately
c Risen hardly at all
d Declined


10. Where do you get most of your MANAGERIAL employees?

a Directly out of NY high schools Is additional training needed? Yes
b Directly out of NY community colleges Is additional training needed? Yes
c Directly out of NY 4-year colleges Is additional training needed? Yes
d Directly out of NY universities Is additional training needed? Yes
e Internships/Cooperative Education Is additional training needed? Yes
f From out of state Is additional training needed? Yes
g From competitors Is additional training needed? Yes
h Retrain & promote in-house Is additional training needed? Yes
i Other: _________________________ Is additional training needed? Yes

11. How do you expect your managerial hiring ratios to change in the next 3 to 5 years?

a More non-high school graduates
b More high-school graduates without technical education
c More high-school graduates with technical education
d More community-college graduates
e More 4-year college graduates

12. Where do you get most of your NON-MANAGERIAL employees?

a Directly out of NY high schools Is additional training needed? Yes
b Directly out of NY community colleges Is additional training needed? Yes
c Directly out of NY 4-year colleges Is additional training needed? Yes
d Directly out of NY universities Is additional training needed? Yes
e Internships/Cooperative Education Is additional training needed? Yes
f From out of state Is additional training needed? Yes
g From competitors Is additional training needed? Yes
h Retrain & promote in-house Is additional training needed? Yes
i Other: _________________________ Is additional training needed? Yes

13. How do you expect your non-managerial hiring ratio to change in the next 3 to 5 years?

a More non-high school graduates
b More high school graduates without technical education
c More high school graduates with technical education
d More community college graduates
e More 4-year college graduates

D. Assessing New York State's Education System

1. Overall, how would you rate the preparation of newly hired high-school graduates, community college graduates and four-year college / research university graduates?

Rating Codes: Excellent [E], Good [G], Fair [F], Poor [P], Very Poor [VP]

  High School Grads Community College Grads 4-Year College Grads
a) Resources
skills
E G F P VP E G F P VP E G F P VP
b) Basic
skills
E G F P VP E G F P VP E G F P VP
c) Information
skills
E G F P VP E G F P VP E G F P VP
d) Systems
skills
E G F P VP E G F P VP E G F P VP
e) Thinking
skills
E G F P VP E G F P VP E G F P VP
f) Technology
skills
E G F P VP E G F P VP E G F P VP
g) Personal
qualities
E G F P VP E G F P VP E G F P VP
h) Interpersonal
skills
E G F P VP E G F P VP E G F P VP
i) Academic
knowledge
E G F P VP E G F P VP E G F P VP

2. Have you used training programs from New York State community colleges or 4-year colleges and universities in the last five years?

For Entry-Level Skills? For Upgrading Skills?
a) Community colleges Yes No Yes No
a) Community colleges Yes No Yes No
b) 4-year colleges - public Yes No Yes No
c) 4-year colleges - private Yes No Yes No
d) Universities - public Yes No Yes No
e) Universities - private Yes No Yes No

3. If all the above were no, why have you not used training from these institutions?

a On the job training
b Can't find type needed
c They can't respond quickly enough
d They don't have the expertise needed
e Training too expensive
f Employees don't need

4. How would you rate the community college, college and university training programs with which you have experience, on the basis of the following factors?

Rating Codes: Excellent [E], Good [G], Fair [F], Poor [P], Very Poor [VP]

  Community Colleges Public College/University Private College/University
a) Accessability E G F P VP E G F P VP E G F P VP
b) Instructors E G F P VP E G F P VP E G F P VP
c) Scheduling E G F P VP E G F P VP E G F P VP
d) Course content E G F P VP E G F P VP E G F P VP
e) Equipment E G F P VP E G F P VP E G F P VP
f) Overall E G F P VP E G F P VP E G F P VP

5. Does your company fund college training?

a 100% Company
b 100% Government
c Company some, government some
d Other __________________________

6. In your opinion, how can the training offered by public and private higher education be improved? (Attach additional sheets if necessary.)

____________________________________________________________________________________________________________________________

______________________________________________________________

7. Does your company have in-house training only? Yes No

7a. If so, would you be willing to give a local community college the opportunity to provide this training instead? Yes No8. Which of the following state government initiatives to improve education and training in New York State do you support? (Check all that apply.)

a Higher standards for high-school diplomas
b Expanded government-funded job training programs
c Expanded technical training in high schools
d Expanded technical training in colleges
e Improve linkages between business and education (including higher education)

9. What private initiatives would your company consider to improve education in New York State?

a Helping educators clearly define the competencies needed
b Offering job counseling
c Offering summer jobs
d Offering other work experience opportunities or apprenticeships for students
e Providing apprenticeships for workers new to the labor force
f Participating in a mentors program for at-risk youth
g Providing staff development for teachers, principals, and counselors in your business during the summer, to help them learn about the competencies needed in the workplace

OPTIONAL

Your name ___________________________________________

Telephone number ___________________________________________