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JUNE 2004

Q. What steps can I take to handle employee performance or attendance issues fairly?

A.When dealing with employees on performance and attendance issues, use this five step approach. (1) Discuss the problem performance or behavior with the employee; (2) Offer assistance to the employee to change the problem performance or behavior; (3) Meet with the employee periodically to assess the employee’s progress; (4) Discuss the consequences of not changing the problem performance or behavior, and (5) Follow through on any disciplinary actions discussed earlier. Business Council members can call Tom Minnick on The Resourceline at The Business Council for further discussion of this and other HR related issues. He can be reached at 800/332-2117.

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This question was an actual inquiry received by our Resourceline from a Business Council member.

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